what qualifies for the lowest price guarantee?
how does it work?
step 1
compare prices
found a lower price on a qualifying website within 3 hours of your purchase on our site or app?
step 2
take screenshot & fill out the claim form
snap a screenshot of qualifying website product page and submit it using our claim form within 3 hours of purchase.
step 3
request a refund
we'll verify your claim and credit 2x the difference as charms to your Plum Plus wallet within 72 hours.
terms and conditions
- the number of price matches per identical item per customer is 2.
- if Plum is unable to verify the lower price, we may decline the request.
- we do not price match items or prices that were listed during technical glitches or errors.
- price match applies only to the final product price (not inclusive of coupons or promo codes).
- bank offers, cashback deals, or payment gateway discounts will not be considered.
