Frequently Asked Questions
Science allows us to formulate great products that work, by combining the best of natural goodies and absolutely safe synthetic stuff, and we are practitioners of that science. We guarantee, however, that our products are 100% safe, and we stay away from even doubtful ingredients. You can read a full list of our natural, nature-derived and safe chemical ingredients, as well as the ingredients we avoid, here.
1. express shipping (in select metro cities) where you get delivery in 48 hours
2. standard shipping, where your order will get delivered in 3-5 days.
You can choose your shipping method at the checkout, and place the order.
Once your order is shipped, you can track your shipment here
Do reach out to our customer delight team for any additional help or support.
PRICING AND OFFER INFORMATION
- Plum strives to provide accurate product and pricing information; however, errors may occur.
- Prices and availability of the products and services provided or offered on the website are subject to change without prior notice and at the sole discretion of the company.
- Products offered complimentary / as GWP (Gift with Purchase) are subjected to availability of exact variant.
- Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.
CANCELLATION OF UNUSUAL ORDERS
There may be certain orders that Plum cannot accept, and therefore, we reserve the right, at our sole discretion, to cancel any order. Some reasons may include errors in pricing, certain issues identified by our fraud avoidance flow, or any order placed using a technological glitch/loophole, etc. We will notify you in case your order has been cancelled or if any additional information is required to ship your order.