Order Management

Hello Plumster! 🌟

Your Safety Matters to Us! 💖

To ensure your protection, please keep the following in mind:

1. Be Cautious of Fraudulent Calls:
   If you receive calls offering gifts or free offers claiming to be from Plum, and they ask for a payment, stay alert!
   Plum never requests payments over the phone.
2. Trust Only Official Channels:
   Our offers are shared only through the following authorized channels:
   Emails: hello@plumgoodness.com, hi@emails.plumgoodness.com
   Phone numbers: 7506496604, 7700929800
   Any WhatsApp messages from us will have a blue tick verification mark.
3. Secure Payments & Offer Redemptions:
   Redeem all offers and make payments exclusively on our website, plumgoodness.com, or the Plum app.
4. Report Suspicious Calls:
   If you ever receive any suspicious calls asking for payments, please ignore them and report as needed.
5. Accept Branded Packages Only:
   The package you receive must have the official Plum logo & be sealed with a Plum-branded tape. Please refuse to accept packages that don't match this description & notify us immediately.
6. Your Data is Safe:
   Rest assured, your security is our top priority—your personal data is always protected with us.

For any questions or assistance, feel free to reach out via email or phone.

Thank you for your trust. Stay safe and take care! 💖

Love,
Plum People