Plumgoodness.com has a simple shipping policy for all orders placed on our website, with no exceptionss.
- We ship only to Indian zip codes at present. If you are located outside India and would like to know how to get Plum, shoot us an email at hello@plumgoodness.com to help us explore ways to get Plum to your country.
- We offer FREE Shipping on all orders above a minimum, which is notified from time to time. We also offer Cash-On-Delivery to many locations at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.
- Orders placed before 1PM are shipped same day, and orders received after 1PM are shipped next working day. In rare cases, we may take a little longer to ship your order. In case of any delay we will keep you informed.
- We ship Monday to Saturday, excluding public holidays. Transit time to locations depends on courier loads, local conditions and a variety of other factors, although we estimate a 2-4 day transit time in most cases.
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Our current panel of couriers includes Blue Dart, FedEx, Aramex, Delhivery, Ecom Express & DTDC. We pick the most reliable (and not necessarily the least expensive) shipping partner to each location.
- While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will have to place multiple orders.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on +91-750-649-6604 or send us an email at hello@plumgoodness.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to call us before placing your order.
