Shipping policy

plumgoodness.com has a simple shipping policy for all orders placed on our website, with no exceptions.

Do you ship outside of India?
Yes, we do ship outside of India. To place an order & get your plums delivered to your doorstep, shoot us an email at hello@plumgoodness.com

Will I have to pay shipping charges on every purchase?
We offer FREE Shipping on all orders above a minimum order amount, which is notified from time to time. We also offer Cash-On-Delivery to many locations at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.

Will I get an invoice with each order I place?
Invoice will be emailed to the email address provided at the time of placing the order.

Which courier agency do you use for your deliveries?
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Our current panel of couriers includes Blue Dart, FedEx, Aramex, Delhivery, Ecom Express & DTDC. We pick the most reliable (and not necessarily the least expensive) shipping partner to each location.

How soon after I place my order, are my products shipped?
Orders placed before 3PM are shipped same day, and orders received after 3PM are shipped next working day. In rare cases, we may take a little longer to ship your order. In case of any delay we will keep you informed.

What do I do if I need to customise my delivery terms?
We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to call us before placing your order.

Can I return the package at the time of delivery if I’m not satisfied?
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on +91-750-649-6604 or send us an email at hello@plumgoodness.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest