I am currently using a Vit C serum. Can I combine it with this moisturizer in my routine?

Hello,

Yes you can combine the Green Tea Mattifying Moisturizer with a Vit C serum. We'd recommend applying the serum first and wait for about 15-20 minutes before applying the moisturizer. This gives the serum enough time to be fully absorbed by the skin. If there's anything else we can help with, please do not hesitate to contact us.

Love,
Plum People

Is this serum used for only oil skin people or any skin type people can use....?

Hello, Thank you for asking!

We have Green Tea Skin Clarifying Concentrate (Serum) for oily and acne-prone skin and E-luminence "The Bright Mix" Face Serum for normal to dry skin. 

We hope we've able to address your query. 

Love,
Plum People

Is this good for combination skin type

Hello, Thank you for asking!
If you have an oily to combination skin then you can use this Green Tea Mattifying Moisturizer 


We hope we've able to address your query. 

Love,
Plum People

Can combination skin use this moisturiser everyday

Hello, Thank you for asking! 

If you have a combination of oily skin with acne then you can use this moisturizer on daily basis. 

We hope we've able to address your query. 
Love,
Plum People

how frequently and how many times should I use this? And when?

Hello, Thank you for asking!

You can use the Green Tea Mattifying Moisturizer twice a day. 

We hope we've able to address your query. 
Love,
Plum People

Is this good for oily skin and also I want to know is it sulphate, silicon, oil, fragrance , paraben free? And it clog pores?

Hi,

Thanks for asking!
Plum Green Tea Skin care range is best suited for Oily-Acne prone skin type, its 100% vegan, paraben-free, SLS-free, cruelty-free.
We recommend Green Tea Alcohol-Free Toner which has an alcohol-free, non-drying formula that effectively shrinks pores
We hope we been able to solve address your query.

Love,
Plum People.

Is it okay to use plum mattifying moisturizer after using Nicinamide 10% serum

Hello there,

Thank you for asking.
We usually recommend to use only 1 brand productsto use.  If you would like to give a try then you can do a patch test before using it.

We hope we've been able to address your query. Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

I have oily skin in winter... and in summer lil bit dry... which moisturizer nd night gel , face wash suits me.... ?

Hello there,

Thank you for asking.
As pper your skin type we would recommend to use the Plum Green tea products. You can explore the range at https://plumgoodness.com.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

How does it work on pores

Hi,

Thanks for asking!
The Green Tea Mattifying Moisturizer will help to keep your skin hydrated and moisturizer with a mattifying effect. For open pores we would recommend Green Tea Alcohol-Free Toner.
We hope we have been able to address your query.

Love,
Plum People

Is this for face ?

Hello, thank you for asking. 

Green Tea Mattifying Moisturizer is suitable for Normal to oily and acne prone skin. It is to be used on the face. 

Please feel free to reach us for further queries. 
Love,
Plum People

How much percentage of glycolic acid do your moisturizer contain

Hello, thank you for asking! 

The percentage of Glycolic acid in all our Green tea range of products is less than 1% and even less will be absorbed through the skin

Please feel free to reach us for further queries. 
Love,
Plum People

I have a combination skin. Is this product suitable for me?

Hello there,

Thank you for asking.
Yes the Green Tea Mattifying Moisturizer is suitable for combination skin type. The Plum Green Tea Mattifying Moisturizer is suitable for combination, oily and acne prone skin type, but not receommended for dry and sensitive skin type.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

I have a sensitive skin with whiteheads on my face . Will it suit my skin ?? . Hope to hear soon

Hello there,

Thank you for asking.
We would recommend to use the Green Tea Gentle Revival Face Scrub which will help to reduce the white heads. However, as your skin is senstive so we recommend you to do a patch test before using it

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

How could we use this green tea range moisturiser and night gel together???

Hello Hanna,

Thank you for asking.
We recommend to use the Plum Green Tea Mattifying Moisturizer at day time after Green Tea Pore Cleansing Face Wash and Green Tea Alcohol-Free Toner and the Plum Green Tea Renewed Clarity Night Gel at night again after Green Tea Pore Cleansing Face Wash and Green Tea Alcohol-Free Toner. 

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

Is the moisturiser none comedogenic??

Hello,

Thank you for asking.
Alll the Plum Green Tea products are Non-Comedogenic.

We hope we've been able to address your query. Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

How do i know what is the expiry date?

"Hi",

Thank you for asking.
The products sold on our website are not more than 6-8 months from their manufacturing date. All our products are valid for 2 years from the date of manufacturing.
However, to get the most benefit from these products, it is always recommended to use products within 6 months of opening, as their efficacy could decrease with exposure to the surrounding atmosphere. The manufacturing date and the expiry date are also available on the product containers for reference.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

Does it has any spf

"Hi",

Thank you for asking.
The Green tea Mattifying moisturizer it controlled hydration, non-shiny matte finish, acne (pimples) combat and a fresh, clear appearance.
We will recommend to use the Green tea Day light sunscreen gel spf 35 PA+++.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

Whats is the % of glycolic acid in all your green tea range?

Hi,

Thanks for asking!
The percentage of glycolic acid in all the Green Tea range of products is less than 1%.
If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

Why fragrance in the products?

Hi,

Thanks for asking!
Our position wrt fragrance usage is driven by a thoroughly researched, scientific view on ingredient safety versus a blanket negative view on the term "fragrance". A blanket view misses the point on fragrances being bespoke mixtures of many compounds, as indeed are many natural extracts. It is the selection of safe, phthalate-free and IFRA-approved fragrances (and in general, safe ingredients) in our products that gives us the confidence in the goodness of plum products. Also regarding the same you can check our blog here: https://plumgoodness.com/blogs/ingredients/fragrance-free-is-not-really-what-you-think-it-is.
As a separate initiative we are researching fragrance-free products and will certainly bring them to market if they are, well, good :)
If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

I have normal skin.. My skin neighter too much dry in winter nor too much oily in summer.. So can I use it all season as a daily moisturing cream??? And I use sunscreen so how do I use this cream after using sunscreen????

Hi,

Thanks for asking!
Yes you can go for the Green Tea Mattifying Moisturizer as it a light moisturizer with mattifying effect. 
If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

My skin type oily and acne prone. But in winter my skin becomes extremely dry. Can i use this?

Hi,

Thanks for asking!
The Green Tea range is suitable for oily to combination and acne prone skin. As you have a acne issues we would recommend to continue with the Green Tea range.
For further information you can call us on 75064-96604 from Mon- Sun(10AM-6.30PM).

Love,
Plum People

Is it suitable for oily nd sensitive skin (acne vulgaris)

"Hi",

Thank you for asking.
We right now do not have any product for oily and sensitive skin type.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

i have dry skin. can i use this?

"Hi",

Thank you for asking.
The Green tea Mattifying moisturizer is suitable for combination, oily and acne prone skin type. As per your skin type we recommend to use the E luminence Deep Moisturing Creme. You can explore the range at here.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

can i use this moisturizer day time in summer

"Hi",

Thank you for asking.
We recommend to use the Green tea Mattifying moisturizer in summer a little quantity after cleansing and toning,and a little goes a long way.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

I have acne and prone skin with alot of dots on my face and one side of the cheek had red acne marks. Nothing suits me , not even aloevera gel and I. Super confused what type of skin is mine because I have a oily skin in summer and dry skin in winters. Please recommend me something

Hello, Thank you for asking!

For oily skin, we recommend a green tea range of products. In this range, we have face wash, toner, moisturizer, SPF, mask and Green Tea Renewed Clarity Night Gel. 

Please feel free to reach us for further queries. 
Love,
Plum People

i have many pimples and marks on my face....? is it helps to get rid of this

Hey thankyou for writing in !

Please note that with consitent use of Green tea range ( Facewash, toner, moisturizer ) the pimples / acne will decrease eventually. The scars / spots usually takes time to fade away . However the Green Tea Clear Spot-Light Gel & Green Tea Clear Face Mask can help to reduce the scars / spots .

We hope we have been able to address your query.
Love, Plum People."

Expery date???

Hi, Thanks for asking!
The expiry date of Green Tea Mattifying Moisturizer is 24 months from the manufacturing date.
We hope we have been able to address your query.

Love,
Plum People

my skin develops white flakes in winters will the mattifying moisturizer help at that time?

Hi, Thanks for asking!
If you don't have acne issues you can go for the E-luminence Deep Moisturizing Creme in the winters.
We hope we have been able to address your query.

Love,
Plum People

Only for oily skin

Hello, thank you for asking!

Green Tea Mattifying Moisturizer is suitable for normal to oily and acne prone skin. 

Please feel free to reach us for further queries. 
Love, Plum People

Men can use? green tea mattifying moisturizer for oily face

Hi,

Thanks for asking!

All plum products are suitable for men. We also have Phy - a specialist range of dermatologically-tested, 100% vegan grooming products for men. You can explore our range at our website www.thephylife.com

We hope we have been able to address your query.

Feel free to contact us for further assistance.

Love,
Plum People

I need to a plum cream

"Hi",

Thank you for asking.
The Green tea mattifying moisturizer is suitable for combination, oily and acne prone skin type.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

Hi, I have oily skin. So which moisturizer should i use

"Hi",

Thank you for asking.
As per your skin type we recommend to use the Green tea mattifying moisturizer.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

Can I use it for both body and face?

"Hi",

Thank you for asking.
The Green tea mositurizer is recommend to use it for face only, for body we recommend to use the body butter and body lotion. We have come up with new body Lovin range body butter and body lotion, for more details you can click on this link.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

My skin type is combination and blimished skin nd somtimes it acts like sensitive than also I can use this moisturizer ???

"Hi",

Thank you for asking.
As per your skin type we recommend to use the Hello Aloe moisturizer. The Hello Aloe products are suitable for dy, normal, sensitive and combination skin type but not for oily and acne prone skin.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

Can it be used under makeup??

"Hi",

Thank you for asking.
Yes you can use the Green tea moisturizer under makeup.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

I have acne on my T zone area...(combination skin)...is this good for me

Hello, Thanks for asking!
Yes the Green Tea Mattifying Moisturizer is suitable for oily to combination and acne prone skin.
We hope we have been able to address your query. For further information you can call us on 75064-96604 from Mon- Sun(10AM-6.30PM).

Love,
Plum People

I am concerned about the presence of PEG-400 in the ingredient list. It can produce ethylene oxide and 1,4-dioxane during manufacturing process which are carcinogenic. Plum is my trusted brand so I purchased this product until I found out about this ingredient which got me to stop using this product.

"Hi",

Thank you for asking.
The PEG400 is a completely safe compound approved for use not only in cosmetics, but also in oral medicinal formulations. Leading sources of safety assessment, including Skin Deep by EWG rate PEG400 as safe for use in cosmetics.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People.

I have fungal acne... Can i use it??

"Hi",

Thank you for asking.

Can I use this green tea mattifying moisturiser on Oily T-Zone combination skin?

"Hi",

Thank you for asking.
The Green tea rpoducts are suitable for combination, oily and acne prone skin type, but if you do not have acne issue then we will recommend to use the Chamomile and white tea moisturizer.

If there's anything else we can help with, please do not hesitate to let us know.

Love,
Plum People

How to remove acne, pimples and dry skin???

"Hi",


Thank you for asking.
We right now do not have any product for dry, acne prone skin type.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

I have oily skin and I used the plum green tea mattifying moisturizer, but it makes my skin itchy and flaky after use, also it feels like tightening my skin.

"Hi",

Thank you for asking. We are sorry to hear the feedback. The Green tea moisturizer is suitable for oily and acne prone skin, but may be it had suited to you skin type. We request you to call back us on contact number 75064-96604, so that out customer associate will address your concerns.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

Hi I am 45.pls tell me which moisturizer best for my face.my face is very dull

"Hi",

Thank you for asking.
The Green tea products are suitable for combination, oily and acne prone skin type. We will recommend the Bright years products are suitable to all skin type, but not oily,acne prone and sensitive skin type.

Love,
Plum People.

Does this moisture helps to get rid of pigmentation, sun tan and to get a clear skin?

Hi, Thanks for asking! For pigmentation and tan issues we would recommend Green Tea Clear Face Mask, Green Tea Renewed Clarity Night Gel and Green Tea Skin Clarifying Concentrate (Serum).
We hope we have been able to address your query.

I am combination skin face . Which type of moisturizer i can use

Hi, Thanks for asking! For combination skin we would recommend Green Tea Mattifying Moisturizer.
We hope we have been able to address your query.

Hi, Is it necessary to use moisturiser, if you are already using the sunscreen ?

Hi, Thanks for asking! We usually recommend to apply a moisturizer after cleansing and toning, followe by sunscreen. 
We hope we have been able to address your query.

My skin is super oily. Have acne nd pimples scars and in winter it gets on high peak please suggest a good face product.

"Hi",

Thank you for asking.
As per your skin type we recommend the Green tea range products and for pimple scars you use the Green tea spot light gel.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

Is this good for combination skin which leaning towards dryer side ?

"Hi",

Thank you for asking.
We recommend the green tea products to combination, oily and acne prone skin, but if you do not have the acne issue then we will recommend the Chamomile and white tea products.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

I have acne prone skin, seeing the reviews scared to use your green tea moisturizer, if it may make still more worse or what

"Hi",

Thank you for asking.
We recommend the Green tea products to oily and acne prone skin type, if your are using for first time we recommend to use the Green tea green tea experience kit which has toner, face wash and night gel.

If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

Can we use plum green tea sunscreen over this moisturizer?

Hi, Thanks for asking! Yes you can apply the Green Tea Day-Light Sunscreen Gel SPF35 | PA+++ above the Green Tea Mattifying Moisturizer.
We hope we have been able to address your query.

Can we use this moisturize mrng and night time?

Hi, Thanks for asking! You can apply Green Tea Mattifying Moisturizer at night time too but we would recommend applying Green Tea Renewed Clarity Night Gel at night for best results. Feel free to contact us for anything further. Love, Plum People

Which cream is best for oily or acne prone skin?

"Hi",

Thank you for asking.
As per your skin type we recommend the Green tea mattifying moisturizer and night gel.


If there's anything else we can help with, please do not hesitate to let us know.


Love,
Plum People.

I am afraid this product contains PEG 400, and compounds that come along with it due to the manufacturing process are toxic. Initially I was happy to find a product without harmful chemicals and I ordered it but this one thing made me skeptically and I had to reconsider my choice. Please clarify. Thanks.

Hi, Thanks for sharing your concern. Our R&D team is working on it and we are trying to substitute this raw material. Feel free to contact us for anything further. Love, Plum People

I got pimples after using it why?

Hi! Thanks for asking. We are sorry to note your feedback.
Regarding the same kindly contact us on 75064966004 Mon-Sun (10 AM to 6.30 PM) so that one of our customer care executives can understand the issue.

Hi, I have oily, acne prone skin. I have a mild acne. I am bit scared as I don't want to experience breakouts. I don't want my face to become sweaty after applying the product. Please can you suggest if this product will work for me or suggest a different product?

Hello, Thank you for writing to us. 

For Oily skin, we recommend using our Green Tea range of products.  Green Tea products are made of Green Tea extract and Glycolic acid which are rich source of antioxidants , which helps to prevent recurrence of acne , clears face and tightens skin for brighter younger look. You can try our Green tea experience kit which has samples in it. 

Please feel free to reach us for further queries. 
Love, Plum People

I have t zone oily skin but no acne breakouts can I use this product or any other product which would be correct for me?

Hello, Thank you for asking!

For combination skin without acne issue, we recommend using Chamomile & White Tea Morning Dew Day Cream. 

Please feel free to reach us for further queries. 
Love,
Plum People

The moisturizer have no smell.

Hello, Thank you for asking us!

We request you to call us on 75064-96604 from Mon-Sun (10 AM-6.30 PM).

Please feel free to reach us for further queries. 
Love,
Plum People

Do plum products do any harm if we use it for girl's below 18 year's

Hi, Thanks for asking! Our products are 100% vegan, free from harmful chemicals and we maximize the use of natural ingredients and can be safely used above the age of 3 years.
We hope we have been able to address your query.

Hi i have combination skin... I do have some acne issues bt not much... And i also have large pores near my cheeks area and some whote heads problem.. Will it suit me?

Hello, Thank you for asking!

For combination with acne-prone skin, we recommend using the Green tea range of products.  For open pores, we recommend using Green Tea Alcohol-Free Toner and for black and whiteheads, we recommend using hardcore scrub. 

Please feel free to reach us for further queries. 
Love,
Plum People

Is this good for combination skin?

Hello,

Yes, this moisturizer is suitable for oily, combination and acne-prone skin types. For combination skin, which is not acne-prone, you can also check out our Grape Seed & Sea Buckthorn range (find it here) and our Chamomile & White Tea range (check it out here).

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

can u do shipping to srilanka? becouse i need the plum green tea renewed clarity night gel.

Hi, Thanks for writing to us. We do ship to Srilanka. The shipping charges are INR 604 (~ 1,464.45 LKR ) approx. for the first 500 gm. Please drop us an email at hello@plumgoodness.com to know more. Feel free to contact us. Love, Plum People

My face is oily and i have acne problems.. some times my face turns pinkish So that i believe i have sensitive skin and all i want is best product to figure this problem out

Hello,

Our Green Tea range is well suited for oily and acne-prone skin, but we do not recommend it in case of sensitive skin. Presently, we do not have products that work specifically on skin that is sensitive, oily and acne-prone.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Hello in your ingredient list for the green tea moisturizer there is ethanolamine which is a unsafe ingredient according to ewg skindatabase. Kindly clarify?

Thanks for asking.

Hi i just want to ask simple question please help me out i have combination skin does green tea face wash and moisture is helpful if not then please give suitable suggestions

Hello,

If your skin is oily/acne-prone you can go for our Green Tea Pore Cleansing Face Wash and Green Tea Mattifying Moisturizer. If it is more on the normal/dry side and is not acne-prone, you can go for our Grape Seed & Sea Buckthorn Mild Foam Scrub & Grape Seed & Sea Buckthorn Light Stay Day Cream SPF 30 (check out these products here) or our Chamomile & White Tea Skin Revival Face Wash and Chamomile & White Tea Sheer Matte Day Cream SPF 50 | PA+++ (check out these products here).

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

I am getting acne on my cheeks and white heads at tip of my nose. Does it work for both ? Also can I mix tea tree oil with the moisturiser and then apply on my skin?

Hi, Thanks for asking! Green Tea Mattifying Moisturizer is suitable for acne-prone skin as a moisturizer and you may Chamomile & White Tea Brighten-Up Face Scrub for removing white heads. We do not recommend mixing any other products along with our products. Along with these you can use Green Tea Clear Spot-Light Gel on active acne and marks if any. Feel free to contact us for anything further. Love, Plum People

I have dry acne prone skin..usually dry on the cheeks...which plum moisturizer would you suggest?

Hello,

Presently we do not have products specifically suited for dry and acne-prone skin. Our Green Tea range is best suited for acne-prone skin, but while it is great for oily and combination skin types, we do not recommend it in case of dry skin.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Before buying the product online, where can i see the expiry date ?

Hello,

The products sold on our website are not more than 6-8 months from their manufacturing date. All our products are valid for 2 years from the date of manufacturing. However, it is always recommended to use products within 6 months of opening, as their efficacy could decrease with exposure to the surrounding atmosphere. The manufacturing date and the expiry date are also available on the product containers for reference. 

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday).

Love,
Plum People

Can I apply sunscreen and cc cream after applying it ?

Hello,

Yes, you can apply sunscreen and cc cream after using this moisturizer.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Hi I have oily skin this green tea moisture is helpful? Any side effects or increase porse ? It's safe to use?

Hello,

This moisturizer is great for oily skin due to its mattifying effect. It is light and does not feel sticky/greasy after applying. Toners are great for managing pores as part of a regular C-T-M (Cleanse-Tone-Moisturize) routine. This moisturizer is great for use in case of oily skin, for the 'm' step of the C-T-M routine. So far we have received good reviews for this product and have not come across any cases of side effects. If you have any existing medical conditions however, we suggest consulting a physician before using this or any other product.

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday).

Love,
Plum People

Can it be used on normal skin also

Hello,

This moisturizer is best suited for oily, combination and acne-prone skin. For normal skin (which is not acne-prone), we recommend our Chamomile & White Tea Sheer Matte Day Cream SPF 50 | PA+++, which you can check out here.

For further queries, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of us would be happy to help you out. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

After applying the skin feels dry for a while and acne marks don't fade away

Hello,

This moisturizer is great for hydration and acne combat for oily, combination and acne-prone skin. For tackling acne scars, our Green Tea Clear Spot-Light Gel might be better suited. It is a spot treatment gel that contains 14 botanical actives that tackle both active acne and acne scars. You can check it out here.

For further queries, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of us would be happy to help you out. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Can apply foundation after plum green tea moisturiser?

Hello,

Yes, you can indeed apply foundation over the Green Tea Mattifying Moisturizer.

If we can help with anything else, please feel free to reach us on 75064-96604 through call/WhatsApp or write to us on hello@plumgoodness.com. One of our associates will get back to you as soon as possible during these hours: between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Is it included alcohol?

Hello,

The Green Tea Mattifying Moisturizer does not contain alcohol. It is great for oily, combination and acne-prone skin and provides hydration and acne combat while giving a non-shiny, matte finish.

If we can help with anything else, please feel free to reach us on 75064-96604 through call/WhatsApp or write to us on hello@plumgoodness.com. One of our associates will get back to you as soon as possible during these hours: between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Can green tea face care range be safe to use during pregnancy and if not then please recommend other plum skincare range which can be used during pregnancy as I have normal skin type.

Hello,

We usually do not recommend our green tea products during pregnancy and lactation as these products contain glycolic acid. This recommendation is out of abundant caution, as the concentration of glycolic acid in all of these products is well within the safe limits. For normal skin (which is not acne-prone), we usually recommend our Grape Seed & Sea Buckthorn range.

We suggest reaching us on 75064-96604 through call/WhatsApp or writing to us on hello@plumgoodness.com so that one of us can understand your requirements better and make more specific product recommendations. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

I Have acne prone skin but my skin feels dry on cheeks after facewash. Not sure if my skin go under oily/combination/dry category. Currently I am usking plum chamomile face wash and toner for combination skin. Which mositirizer should I use along with that. Does this one will work as I have pores as well which are not treated yet with current toner.

Hello,

Thank you for writing in! We suggest reaching us on 75064-96604 through call/WhatsApp or writing to us on hello@plumgoodness.com so that one of our associates can understand your skin type and requirements in greater detail and give you specific product recommendations. One of our associates will get back to you as soon as possible between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Mine is not oily skin.. And i want my skin not to dry.. Can i use this

Hello,

This moisturizer is best suited for oily/combination skin, including acne-prone skin. We understand you have a normal to dry skin type. For this skin type, we recommend our E-Luminence Deep Moisturizing Crème (not recommended for acne-prone skin). You can check out this crème here.

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

You used triethanolamine in your various products.Recently I show a post that regular use of triethanolamine casuse skin cancer.Is it safe or bad for our skin..

Hello,

1. The concentration of TEA in all our products is much less than 1% (wherever it is used).

2. Given the other ingredients in the formula, particularly stearic acid (a vegetable oil derivative), TEA does not remain as TEA in the product, but becomes TEA stearate, a soap. In fact in industry parlance this is called TEA soap. Just the way caustic soda reacts with vegetable oils to form conventional soap. This "TEA soap" imparts slip to the formula and helps keep it stable.

3. The Cosmetic Ingredient Review of TEA (accessible at https://www.cir-safety.org/sites/default/files/120_final_tea.pdf , page 18), is quite categorical in its assessment of TEA, that it is absolutely safe for use in cosmetics when formulated in a non-irritating manner (which is the case with our products). This assessment is based, as you will see in the report, on multiple international studies in-vitro and in-vivo.

We can assure you that we scientifically evaluate every ingredient for its safety and only then proceed with our formulations.

We hope we've been able to address your query. If there's anything else we can help with, please do not hesitate to contact us.

Love,
Plum People

Is it use in the morning at summer tym

Hello,

Yes, you can indeed use this moisturizer in the mornings in the summer. It can be used twice daily, and can also be used as part of a c-t-m routine for best results. However, we recommend using a sunscreen while stepping out. You can check out our sunscreens here. For further queries, do call/WhatsApp us on 75064-96604 and one of our associates would be happy to help you out.

Love,
Plum People

I have dry skin and acne prone skin which category of plum i have to use now in winter time my skin is very dry and also for my acne problem iam under medication for 6 months what i will do

Hello,

Presently we don't have any product specifically for dry and acne prone skin, but we do suggest trying out our Green Tea Range of products which is well-suited for oily to combination, normal and acne prone skin. You can check out the Green Tea range here. However, if you are currently on any medication, we suggest completing the full course of the medication before trying on any new skincare products. For further assistance in choosing a product or placing an order, you can call/WhatsApp us on 75064-96604 and our associates would be happy to help you out.

Love,
Plum People

Hello I am.having acne prone skin and 1 pimple and my nose is also oily and sensitive and becomes red at certain products which you reckmmdnd

Hello,

We believe our Green Tea range will best suit your requirements. We suggest reaching us on 75064-96604 through call/WhatsApp so that one of our associates can understand your requirements in more detail and give more specific product recommendations. One of our associates will get back to you as soon as possible between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturdays). 

Love,
Plum People

I am currently under medication for Acne. I use a face wash twice a day and a cream in the night which is suggested by the dermatologist which I have to follow for 2 months. Can I use this moisturizer and face pack when I am on medication.. will it react. Also is using cleanser and toner and face wash necessary with the moisturizer.

Hello,

We recommend you stay with the products recommended by your dermatologist for the time being. Our products are generally gentle and safe for regular use, but as a precaution, we suggest completing the full course of your prescribed medication before trying out any new skincare products.

Love,
Plum People