I am currently using a Vit C serum. Can I combine it with this moisturizer in my routine?

Hello,

Yes you can combine the Green Tea Mattifying Moisturizer with a Vit C serum. We'd recommend applying the serum first and wait for about 15-20 minutes before applying the moisturizer. This gives the serum enough time to be fully absorbed by the skin. If there's anything else we can help with, please do not hesitate to contact us.

Love,
Plum People

Does this moisture helps to get rid of pigmentation, sun tan and to get a clear skin?

Hi, Thanks for asking! For pigmentation and tan issues we would recommend Green Tea Clear Face Mask, Green Tea Renewed Clarity Night Gel and Green Tea Skin Clarifying Concentrate (Serum).
We hope we have been able to address your query.

I am combination skin face . Which type of moisturizer i can use

Hi, Thanks for asking! For combination skin we would recommend Green Tea Mattifying Moisturizer.
We hope we have been able to address your query.

Hi, Is it necessary to use moisturiser, if you are already using the sunscreen ?

Hi, Thanks for asking! We usually recommend to apply a moisturizer after cleansing and toning, followe by sunscreen. 
We hope we have been able to address your query.

Can we use plum green tea sunscreen over this moisturizer?

Hi, Thanks for asking! Yes you can apply the Green Tea Day-Light Sunscreen Gel SPF35 | PA+++ above the Green Tea Mattifying Moisturizer.
We hope we have been able to address your query.

Can we use this moisturize mrng and night time?

Hi, Thanks for asking! You can apply Green Tea Mattifying Moisturizer at night time too but we would recommend applying Green Tea Renewed Clarity Night Gel at night for best results. Feel free to contact us for anything further. Love, Plum People

I am afraid this product contains PEG 400, and compounds that come along with it due to the manufacturing process are toxic. Initially I was happy to find a product without harmful chemicals and I ordered it but this one thing made me skeptically and I had to reconsider my choice. Please clarify. Thanks.

Hi, Thanks for sharing your concern. Our R&D team is working on it and we are trying to substitute this raw material. Feel free to contact us for anything further. Love, Plum People

I got pimples after using it why?

Hi! Thanks for asking. We are sorry to note your feedback.
Regarding the same kindly contact us on 75064966004 Mon-Sun (10 AM to 6.30 PM) so that one of our customer care executives can understand the issue.

Do plum products do any harm if we use it for girl's below 18 year's

Hi, Thanks for asking! Our products are 100% vegan, free from harmful chemicals and we maximize the use of natural ingredients and can be safely used above the age of 3 years.
We hope we have been able to address your query.

Is this good for combination skin?

Hello,

Yes, this moisturizer is suitable for oily, combination and acne-prone skin types. For combination skin, which is not acne-prone, you can also check out our Grape Seed & Sea Buckthorn range (find it here) and our Chamomile & White Tea range (check it out here).

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

can u do shipping to srilanka? becouse i need the plum green tea renewed clarity night gel.

Hi, Thanks for writing to us. We do ship to Srilanka. The shipping charges are INR 604 (~ 1,464.45 LKR ) approx. for the first 500 gm. Please drop us an email at hello@plumgoodness.com to know more. Feel free to contact us. Love, Plum People

My face is oily and i have acne problems.. some times my face turns pinkish So that i believe i have sensitive skin and all i want is best product to figure this problem out

Hello,

Our Green Tea range is well suited for oily and acne-prone skin, but we do not recommend it in case of sensitive skin. Presently, we do not have products that work specifically on skin that is sensitive, oily and acne-prone.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Hello in your ingredient list for the green tea moisturizer there is ethanolamine which is a unsafe ingredient according to ewg skindatabase. Kindly clarify?

Thanks for asking.

Hi i just want to ask simple question please help me out i have combination skin does green tea face wash and moisture is helpful if not then please give suitable suggestions

Hello,

If your skin is oily/acne-prone you can go for our Green Tea Pore Cleansing Face Wash and Green Tea Mattifying Moisturizer. If it is more on the normal/dry side and is not acne-prone, you can go for our Grape Seed & Sea Buckthorn Mild Foam Scrub & Grape Seed & Sea Buckthorn Light Stay Day Cream SPF 30 (check out these products here) or our Chamomile & White Tea Skin Revival Face Wash and Chamomile & White Tea Sheer Matte Day Cream SPF 50 | PA+++ (check out these products here).

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

I am getting acne on my cheeks and white heads at tip of my nose. Does it work for both ? Also can I mix tea tree oil with the moisturiser and then apply on my skin?

Hi, Thanks for asking! Green Tea Mattifying Moisturizer is suitable for acne-prone skin as a moisturizer and you may Chamomile & White Tea Brighten-Up Face Scrub for removing white heads. We do not recommend mixing any other products along with our products. Along with these you can use Green Tea Clear Spot-Light Gel on active acne and marks if any. Feel free to contact us for anything further. Love, Plum People

I have dry acne prone skin..usually dry on the cheeks...which plum moisturizer would you suggest?

Hello,

Presently we do not have products specifically suited for dry and acne-prone skin. Our Green Tea range is best suited for acne-prone skin, but while it is great for oily and combination skin types, we do not recommend it in case of dry skin.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Before buying the product online, where can i see the expiry date ?

Hello,

The products sold on our website are not more than 6-8 months from their manufacturing date. All our products are valid for 2 years from the date of manufacturing. However, it is always recommended to use products within 6 months of opening, as their efficacy could decrease with exposure to the surrounding atmosphere. The manufacturing date and the expiry date are also available on the product containers for reference. 

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday).

Love,
Plum People

Can I apply sunscreen and cc cream after applying it ?

Hello,

Yes, you can apply sunscreen and cc cream after using this moisturizer.

Please feel free to reach us any time if we can be of further assistance.

Love,
Plum People

Hi I have oily skin this green tea moisture is helpful? Any side effects or increase porse ? It's safe to use?

Hello,

This moisturizer is great for oily skin due to its mattifying effect. It is light and does not feel sticky/greasy after applying. Toners are great for managing pores as part of a regular C-T-M (Cleanse-Tone-Moisturize) routine. This moisturizer is great for use in case of oily skin, for the 'm' step of the C-T-M routine. So far we have received good reviews for this product and have not come across any cases of side effects. If you have any existing medical conditions however, we suggest consulting a physician before using this or any other product.

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday).

Love,
Plum People

Can it be used on normal skin also

Hello,

This moisturizer is best suited for oily, combination and acne-prone skin. For normal skin (which is not acne-prone), we recommend our Chamomile & White Tea Sheer Matte Day Cream SPF 50 | PA+++, which you can check out here.

For further queries, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of us would be happy to help you out. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

After applying the skin feels dry for a while and acne marks don't fade away

Hello,

This moisturizer is great for hydration and acne combat for oily, combination and acne-prone skin. For tackling acne scars, our Green Tea Clear Spot-Light Gel might be better suited. It is a spot treatment gel that contains 14 botanical actives that tackle both active acne and acne scars. You can check it out here.

For further queries, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of us would be happy to help you out. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Can apply foundation after plum green tea moisturiser?

Hello,

Yes, you can indeed apply foundation over the Green Tea Mattifying Moisturizer.

If we can help with anything else, please feel free to reach us on 75064-96604 through call/WhatsApp or write to us on hello@plumgoodness.com. One of our associates will get back to you as soon as possible during these hours: between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Is it included alcohol?

Hello,

The Green Tea Mattifying Moisturizer does not contain alcohol. It is great for oily, combination and acne-prone skin and provides hydration and acne combat while giving a non-shiny, matte finish.

If we can help with anything else, please feel free to reach us on 75064-96604 through call/WhatsApp or write to us on hello@plumgoodness.com. One of our associates will get back to you as soon as possible during these hours: between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Can green tea face care range be safe to use during pregnancy and if not then please recommend other plum skincare range which can be used during pregnancy as I have normal skin type.

Hello,

We usually do not recommend our green tea products during pregnancy and lactation as these products contain glycolic acid. This recommendation is out of abundant caution, as the concentration of glycolic acid in all of these products is well within the safe limits. For normal skin (which is not acne-prone), we usually recommend our Grape Seed & Sea Buckthorn range.

We suggest reaching us on 75064-96604 through call/WhatsApp or writing to us on hello@plumgoodness.com so that one of us can understand your requirements better and make more specific product recommendations. One of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

I Have acne prone skin but my skin feels dry on cheeks after facewash. Not sure if my skin go under oily/combination/dry category. Currently I am usking plum chamomile face wash and toner for combination skin. Which mositirizer should I use along with that. Does this one will work as I have pores as well which are not treated yet with current toner.

Hello,

Thank you for writing in! We suggest reaching us on 75064-96604 through call/WhatsApp or writing to us on hello@plumgoodness.com so that one of our associates can understand your skin type and requirements in greater detail and give you specific product recommendations. One of our associates will get back to you as soon as possible between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

Mine is not oily skin.. And i want my skin not to dry.. Can i use this

Hello,

This moisturizer is best suited for oily/combination skin, including acne-prone skin. We understand you have a normal to dry skin type. For this skin type, we recommend our E-Luminence Deep Moisturizing Crème (not recommended for acne-prone skin). You can check out this crème here.

If there is anything else we can help with, please feel free to call/WhatsApp us on 75064-96604 or write to us on hello@plumgoodness.com and one of our associates will get back to you as soon as possible during these hours: 10.00 am to 6.30 pm (Monday to Friday) and 10.00 am to 1.30 pm (Saturday). 

Love,
Plum People

You used triethanolamine in your various products.Recently I show a post that regular use of triethanolamine casuse skin cancer.Is it safe or bad for our skin..

Hello,

1. The concentration of TEA in all our products is much less than 1% (wherever it is used).

2. Given the other ingredients in the formula, particularly stearic acid (a vegetable oil derivative), TEA does not remain as TEA in the product, but becomes TEA stearate, a soap. In fact in industry parlance this is called TEA soap. Just the way caustic soda reacts with vegetable oils to form conventional soap. This "TEA soap" imparts slip to the formula and helps keep it stable.

3. The Cosmetic Ingredient Review of TEA (accessible at https://www.cir-safety.org/sites/default/files/120_final_tea.pdf , page 18), is quite categorical in its assessment of TEA, that it is absolutely safe for use in cosmetics when formulated in a non-irritating manner (which is the case with our products). This assessment is based, as you will see in the report, on multiple international studies in-vitro and in-vivo.

We can assure you that we scientifically evaluate every ingredient for its safety and only then proceed with our formulations.

We hope we've been able to address your query. If there's anything else we can help with, please do not hesitate to contact us.

Love,
Plum People

Is it use in the morning at summer tym

Hello,

Yes, you can indeed use this moisturizer in the mornings in the summer. It can be used twice daily, and can also be used as part of a c-t-m routine for best results. However, we recommend using a sunscreen while stepping out. You can check out our sunscreens here. For further queries, do call/WhatsApp us on 75064-96604 and one of our associates would be happy to help you out.

Love,
Plum People

I have dry skin and acne prone skin which category of plum i have to use now in winter time my skin is very dry and also for my acne problem iam under medication for 6 months what i will do

Hello,

Presently we don't have any product specifically for dry and acne prone skin, but we do suggest trying out our Green Tea Range of products which is well-suited for oily to combination, normal and acne prone skin. You can check out the Green Tea range here. However, if you are currently on any medication, we suggest completing the full course of the medication before trying on any new skincare products. For further assistance in choosing a product or placing an order, you can call/WhatsApp us on 75064-96604 and our associates would be happy to help you out.

Love,
Plum People

Hello I am.having acne prone skin and 1 pimple and my nose is also oily and sensitive and becomes red at certain products which you reckmmdnd

Hello,

We believe our Green Tea range will best suit your requirements. We suggest reaching us on 75064-96604 through call/WhatsApp so that one of our associates can understand your requirements in more detail and give more specific product recommendations. One of our associates will get back to you as soon as possible between 10.00 am to 6.30 pm (Monday to Friday) or 10.00 am to 1.30 pm (Saturdays). 

Love,
Plum People

I am currently under medication for Acne. I use a face wash twice a day and a cream in the night which is suggested by the dermatologist which I have to follow for 2 months. Can I use this moisturizer and face pack when I am on medication.. will it react. Also is using cleanser and toner and face wash necessary with the moisturizer.

Hello,

We recommend you stay with the products recommended by your dermatologist for the time being. Our products are generally gentle and safe for regular use, but as a precaution, we suggest completing the full course of your prescribed medication before trying out any new skincare products.

Love,
Plum People